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Law in a Nutshell: Consumer Rights & Refund Templates

Consumer Rights Law: Your Guide to Refund Templates

Here at London Review Lady, our mission is to empower you to make informed choices at the checkout. But when things go wrong, we equip you with the consumer laws you need to fight back and confidently resolve the issue. Our advice is only for informational purposes and does not replace the legal advice of a solicitor.

Section 1: Deliveries & Returns (Cards 1, 2, 3, 4)

Card 1

Delivery Liability (The Safe Place Scam)


Section 29 of the Consumer Rights Act 2015

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Card 2

The 30-Day Short-term Right to Reject


Section 22 of the Consumer Rights Act 2015

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Card 3

The 6-Month Reversed Burden of Proof


Section 19 (14) of the Consumer Rights Act 2015

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Card 4

The Ghost Refund & The Acquired Reference Number


The legislation & The Metric Refund Time Limits (Consumer Rights Act 2015, s.20(15) & CCRs 2013, Reg.34



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Disclaimer

The 'Law in a Nutshell' cards and copy-and-paste templates provided by London Review Lady do not constitute formal legal advice. While every effort is made to ensure the accuracy of the statutory references, consumer law is subject to change. Using these templates does not create an attorney-client relationship. If your dispute involves high-value litigation, please consult a qualified legal professional or Citizens Advice.

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